What information do we collect about you?
We collect information about you when you make an email enquiry or place an order for products or services. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. Website usage information is collected using cookies.
How will we use the information about you?
We collect information about you to process your enquiry, order and manage your account. We use your information collected from the website to personalise your repeat visits to our website. We will not share your information for marketing purposes with companies outside our organisation. In dealing with trade and new build requests for customer account, we will send your details to, and also use information from Creditsafe, a credit reference agency.
Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, contact us on the link at the top of this page. We may make a small charge for this service. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.
How to contact us
Please visit our ‘contact us’ page at the top of this page.